Parents

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We are honored and excited to cheer for our students as they work towards a college credential, and we’re here to answer any questions you have along the way. This page is designed just for parents and contains FAQs and the most common topics. Please let us know if you have any questions that are not addressed on this page.

Can a parent or mentor contact the Detroit Promise to get information about a student’s account?  

No, information cannot be released about an individual student to anyone other than the student, unless that student has already given us permission to do so.

To approve a parent, guardian, or other individual to receive your records, send us an email  (info@detroitpromise.com) with the person copied and we will be sure to reply all with the records.

We also understand that some students work in addition to attending classes, during business hours. We recommend students call us during their break or send us an email. If they wish, they may copy a parent or mentor on the email and we will be sure to reply all.

Why can’t I speak on behalf of my student? 

Legally, we are required to protect student data unless they grant permission for a parent to inquire. Furthermore, as students embark upon their college journey, it is important that they gain the skills necessary to speak for themselves and organize their own affairs. We are here to help students prepare for life after college and that includes encouraging them to be responsible for their own records.

Should I register my child for the Detroit Promise? 

No. We make it a point to visit every school in the city to register students in their senior year. Sometimes, students forget they have already registered with us. If a second account is created for a student, it causes long delays when students are trying to sign for the scholarship, and when colleges are trying to apply the scholarship to the student’s account. It is very important that students do not have duplicate accounts.

How can I be sure that my child has registered and done all they need to do? 

We can only release information about a specific student’s account to the student. Please have your child send us an email including their first & last name, their date of birth, and the high school they attended, along with a brief message explaining that they would like confirmation that they have registered. Our email address: info@detroitpromise.com. This email must come from the student; however, students are welcome to copy parents on all communication.

How can my child find funding to cover college costs that are not covered by the Detroit Promise? 

Seeing as Detroit Promise funding only helps with the cost of tuition and mandatory fees, students may wish to look for scholarships or job opportunities to help with the other costs of college attendance (i.e. books, dorms, meal plans, transportations, clothing, etc.). We encourage students to visit our Cost of Attendance Resources page as a starting point for seeking more funding opportunities.

Here are a few online scholarship search engines to get you started: 

The financial aid office is another great resource for finding available scholarships and grants at your institution.

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