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Step-By-Step Instructions for Mackinac Policy Conference Vaccine Confirmation

Step 1: Enroll in CLEAR

  1. Download the free CLEAR app on your Apple/iOS or Google/Android device and tap “Get Started” on the white Health Pass tile.
  2. Select Events on the top bar and scroll down to choose 2021 Mackinac Policy Conference. Can’t find the conference? Select “Have a Code?” and enter MPC21.
  3. Tap “Enroll or verify in CLEAR” to create your CLEAR member account.

    New to CLEAR?
    When prompted, enter your email address, phone number, and have your government issued photo ID ready to complete enrollment.

    Already a CLEAR member? Use the email address associated with your membership and snap a quick selfie to verify your identity.

  4. Tap “Add Covid-19 Vaccination” and follow prompts to securely confirm your proof of vaccination.
  5. Need help? Call 855-CLEAR-ME or contact clientservices@clearme.com for assistance.

Step 2: Before arriving on Mackinac Island, pull up your Health Pass.

  1. Open the CLEAR app and tap on the white “Your Pass” tile.
  2. Confirm your identity with a quick selfie.
  3. Tap “Open Health Pass” to get your result. Green means you’re good to go.

Disclaimer: CLEAR will not share your specific answers to any questions with your organization. CLEAR may provide reporting to your organization on your usage of Health Pass with your organization, including your green, amber, or red status.

NOTE: The CLEAR app is available in the Apple App Store on iOS or the Google Play Store on Android. You must have a smartphone to use CLEAR Health Pass. If you can’t complete CLEAR Health Pass due to lack of access to a smartphone or your vaccine card is lost or damaged, please contact Wendy Nodge at wnodge@detroitchamber.com.

Enrollment Tips

General:

  • To start a new enrollment, click the “Get Started” button on the Health Pass tile (found on home screen) then enter your organization’s code, which has been shared with those registered for the Conference via email.
  • Ensure your mobile device is running on the latest software and you’re using the latest version of the CLEAR app.
  • If you receive a “Sit Back and Relax” screen, CLEAR is finalizing your enrollment. Please check back in a few minutes to complete your account by setting your password.

Scanning ID Document

  • Do not use a document that is heavily damaged or expired.
  • Make sure your fingers are not over the edges of the document.
  • Take the photo in an area with bright, even light and no shadows.
  • Your ID photo and the information on the document must be clearly visible without a glare.
  • The barcode (if applicable) must be clearly visible.
  • If after taking a photo of the document several times you continue to see messages about the barcode, simply click next to continue your enrollment.

Taking a Selfie

  • Take the photo in an area with bright, even light and no shadows.
  • Take photo indoors within a stable environment (e.g. not in a moving vehicle).
  • Remove masks, heavy glasses, hats, and brush aside very long bangs.
  • Hold the phone level with your eyes and keep a neutral expression.
  • Follow the instructions and prompts on the screen.
  • If you have trouble taking the photo and do not see on-screen instructions, use the back arrow at the top left to move back one step and begin the selfie process again.

Liveness Selfie Scan

  • Ensure you are in a sunlit area and the light on your face is even.
  • Increase the brightness of your phone screen.
  • Hold still without speaking or looking away during the scan.

Additional Resources

 

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