UI 101 COVID-19: Unemployment Insurance Agency

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View more information and resources on unemployment and paid leave. 


HOW DO I FILE A CLAIM?File Online

  • Online at michigan.gov/uia using the MiWAM portal
  • By phone 1-866-500-0017 Option 1 “to inquire about and to file a claim”

WHAT DO I NEED TO FILE?What Do I Need?

  • Social Security number
  • Employment information for the past 18 months: employer name and address, first/last day worked/ gross earnings
  • Your address, phone number, date of birth
  • Non-Citizens Alien registration and the expiration date of your work authorization card
  • Driver’s License or State ID

WHAT’S NEXT?

How do I get paid?What's Next?

  • In order to get paid, EVERY TWO WEEKS you must report (certify) that you are still unemployed by answering some questions.

How do I report?

  • Online 24/7 through your MiWAM account.
  • Phone MARVIN (1-866-638-3993) Monday-Saturday 8:00 am – 7:00 pm.
  • Payment posts within 2-3 business days from the date you report. Saturdays, Sundays, and holidays are not considered a business day.

There are two options for paymentPayment Options

  • Direct deposit through your bank or credit union – You will need your routing number and account number
  • UIA Bank of America debit card

QUESTIONS ON YOUR CLAIM?

  • Visit michigan.gov/uia for tools and resources
  • Access your MIWAM account 24/7
  • Chat with an agent M-F, 8 am to 6 pm or
  • Call our Customer Service line at 866-500-0017, M-F, 8 am to 6 pm. TTY service is available at 866-366-0004

View more information and resources on unemployment and paid leave. 

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