Detroit Regional Chamber > Member News > Pentastar Aviation Remains in Top Rankings by Professional Pilot Magazine

Pentastar Aviation Remains in Top Rankings by Professional Pilot Magazine

April 28, 2020
Rankings based on votes in the publication’s 47th Annual Preferences Regarding Aviation Services and Equipment (PRASE) Survey

WATERFORD, MI. – Pentastar Aviation, a leader in the world of business aviation, has been named one of the Best US and Best Independent FBOs (Fixed-Base Operator) by Professional Pilot magazine, one of the most respected publications in the aviation industry in its 2020 Pro Pilot PRASE Survey. The PRASE Survey, heralded as the gold standard of aviation ground service leaders, is an annual tabulation of customer opinions of the services they receive. Each year Professional Pilot magazine polls executives in charge of flight departments, aviation managers, chief pilots, pilots, CEOs and other qualified subscribers to recognize industry-leading service providers.

“We are extremely proud to consistently place at or near the top of this survey year after year,” said Greg Schmidt, President & CEO, Pentastar Aviation. “Our tagline is ‘Setting the Standard,’ and we look at is as more than just a marketing slogan. We encourage our employees to not only meet the needs of our customers, but also to go above and beyond in anticipating them. That’s why customer service training is not just for the Customer Service Representatives at Pentastar, but for every single employee.”

Pentastar’s FBO, or what is more commonly referred to as their Executive Terminal, is located in Waterford, Michigan. It provides ease of access into Southeast Michigan and the surrounding areas and features luxurious passenger lounges, secure ramp access, attentive concierge service, heated hangars and Fivestar Gourmet catering among the many amenities offered to its clients.

Pentastar continues to be the most awarded aviation company for over a decade, recognized by those who appreciate their commitment to exceeding the industry standards for both safety and service excellence. This recognition in Pro Pilot as the #2 Best Independent and #3 Best US FBO follows the news last month that Pentastar was ranked #1 FBO in the Great Lakes region in the 2020 AIN FBO Survey from Aviation International News.

About Pentastar Aviation
Pentastar Aviation, wholly owned by Edsel B. Ford II, is a leader in the world of business aviation, providing aircraft management, advisory services, aircraft maintenance, avionics services, interior services and award-winning Executive Terminal services. Air charter transportation services are provided by Pentastar Aviation Charter, Inc., a U.S. FAR Part 135 on-demand air carrier, or by other U.S., FAR Part 135 certificated on-demand air carriers arranged by Pentastar Aviation, LLC. Their team is committed to delivering the highest standards of safety and service excellence to their customers.
Pentastar Aviation has been servicing regional and global travelers for more than 50 years and is headquartered at Oakland County International Airport (PTK). For more information, please visit