Detroit, MI (July 24, 2025) — At their board meeting today, SMART announced the resignation of General Manager Dwight A. Ferrell, effective August 1. After four years of dedicated service, Ferrell has decided to step down to pursue new opportunities and spend more time with family.
Under Ferrell’s leadership, SMART achieved significant milestones, such as expansion of service routes, modernization of infrastructure, and improved rider satisfaction.
“We thank Dwight Ferrell for his leadership and unwavering commitment to public transit,” said John Paul Rea, Chair of the Board of Directors. “The organization has a new set of goals and priorities that will further improve transit in Southeast Michigan because of Mr. Ferrell.”
The Board of Directors has appointed Ms. Tiffany J. Gunter as the new General Manager. Gunter brings over 20 years of experience in transportation, public planning, and public policy, most recently serving as Deputy General Manager & Chief Operating Officer for SMART.
“We are thrilled to elevate Tiffany J. Gunter to her new executive leadership role at SMART. Her strong ties to the communities we serve and extensive knowledge of the mobility landscape in Southeast Michigan provides her with an exceptional foundation to lead SMART,” said Rea. “The entire board looks forward to supporting Tiffany during this leadership transition and ensures that she and the SMART Team remain focused on building dynamic partnerships across our region.”
Tiffany brings a wealth of experience, deep commitment, and a forward-thinking approach that will be instrumental in guiding our transit system into the future.”
Since joining SMART in 2022, Gunter has demonstrated a clear vision, strong leadership, and a collaborative spirit that will help ensure a smooth and effective transition.
“I’m honored to continue serving in a new administrative leadership function with SMART and look forward to working with the talented team to continue enhancing mobility, quality service, efficiency, and user experiences for the Tri-County area,” Gunter said. “SMART’s bus drivers, mechanics, and frontline staff are the heart of our organization, and we deeply value the work they do to connect residents to jobs, healthcare, and community resources. Their work not only supports working families but also ensures that seniors and other vulnerable riders can stay mobile, independent, and engaged.”
About SMART
SMART empowers people with mobility. Serving since 1967, SMART is southeast Michigan’s only regional public transportation provider, offering convenient, reliable and safe transportation for Macomb, Oakland and Wayne Counties. SMART offers fixed route, small bus services, and local transportation programs to connect people to employment, educational institutions, medical appointments and shopping centers. Through SMART’s programs, over one million rides are provided to seniors and people with disabilities annually. SMART is supported by federal and state funding, local contributions through a transit property tax millage from opt-in communities and bus fares. For routes and fare information, visit www.smartbus.org or call Customer Service at 866-962-5515.
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