Photo Credit: Connect 313
Michigan Chronicle
Ebony JJ Cury
Sept. 3, 2024
Detroit’s digital divide is narrowing, thanks to the relaunch of eight Neighborhood Technology and Resource Hubs by Connect 313. These hubs, spread across the city’s seven districts, provide much more than just internet access. They now offer a comprehensive digital skills curriculum developed in partnership with Accenture, aimed at equipping Detroiters with essential tools for today’s world.
These hubs are located within established community organizations like Cody Rouge and MACC Development. The Accenture Learning Exchange Portal offers self-paced digital literacy and workforce-readiness training. Residents can register at any hub, then continue the training anywhere with internet access. Courses cover topics such as computer basics, resume building, and healthcare customer service, providing valuable skills for the modern job market.
Tonya Adair, Chief Development, Diversity & Engagement Officer at United Way for Southeastern Michigan, highlighted the significance of these hubs. “Through these Neighborhood Technology and Resource Hubs, we are providing Detroiters a sustainable pathway to the digital world and all the educational, employment, and healthcare opportunities it brings,” she said. United Way oversees these hubs and supports a team of community ambassadors who assist residents with the training, in addition to offering tech support and access to devices.
Detroit now has 17 technology hubs in total, thanks to the combined efforts of Connect 313 and the City of Detroit’s nine certified tech hubs. These locations are strategically placed to ensure that residents across the city can access digital resources.
The eight Connect 313 Neighborhood Technology and Resource Hubs are:
- District 1 – Brilliant Detroit – Brightmoor: 15509 Heyden, Detroit 48223, 313-326-4966, brilliantdetroit.org/brightmoor
- District 2 – LIVE6 Alliance: 7426 W. McNichols, 48221, 313-578-0304 live6detroit.org
- District 3 – Osborn Neighborhood Alliance & Matrix Human Services: 13560 E. McNichols 48205, 313-344-6190, liveinosborn.com
- District 4 – Eastside Community Network: 4401 Connor Street, 48215, 313-571-2800, ecn-detroit.org
- District 5 – MACC Development: 7900 Mack Avenue, 48214, 313-732-9302 maccdevelopment.com
- District 5 – Bailey Park Neighborhood Development Corporation: 2617 Joseph Campau Detroit, MI 48207, 313-414-3680, baileyparkndc.org
- District 6 – Bridging Communities: 6900 McGraw Ave, Detroit, MI 48210, 313-361-6377, bridgingcommunities.org
- District 7 – Cody Rouge: 19321 W Chicago, Detroit, MI 48228, 313-397-9280 codyrouge.org
Cindy Eggleton, co-founder and CEO of Brilliant Detroit, spoke on the importance of these hubs. “Our lives are increasingly online, and not having access to a computer or the internet can be a hindrance. That is why we are so grateful to partner with Connect 313. Truly they are listening and providing what is needed.”
Connect 313’s work is a collaborative effort involving United Way for Southeastern Michigan, Rocket Community Fund, and the City of Detroit. Additional partners include Accenture, Black Tech Saturdays, and Human I-T, all working together to bridge the digital divide.
Since 2020, Connect 313 has served over 29,000 residents through its network of tech hubs. These hubs feature 352 workstations with broadband internet and high-quality devices. As a result, Detroit has transformed from one of the least connected cities into a leader in digital inclusion, gaining national recognition for its model.
The impact of these hubs is clear. Residents who once struggled with digital access are now gaining critical skills for the future. The Accenture Learning Exchange Portal is more than just a training tool; it’s a key to unlocking opportunities in education, employment, and beyond.
Detroit’s journey towards digital empowerment is ongoing. Connect 313’s efforts are building a stronger, more connected community where every resident has the opportunity to succeed in the digital age. This transformation reflects the power of collaboration and the commitment of organizations working together to make a lasting impact on the city’s future.